Shipping policy

Shipping Policy – MobifyMobiles

At Mobify Mobiles, we are committed to delivering your orders quickly, safely, and reliably. Please review our shipping policy below for full details on how we process and ship your orders.

Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Shipping Times
Estimated delivery times vary depending on your location:

  • Canada: 3–7 business days

  • United States: 5–10 business days

  • International: 7–15 business days

Please note that delivery times are estimates and may vary due to carrier delays or customs processing.

Shipping Rates
Shipping fees are calculated at checkout based on your location and the shipping method selected. From time to time, we may offer free shipping promotions.

Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this number to monitor your shipment’s progress.

Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees. These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.

Shipping Delays
While we strive to deliver orders on time, Mobify Mobiles is not responsible for delays caused by shipping carriers, weather conditions, or other unforeseen circumstances.

Incorrect Shipping Information
Please ensure your shipping address is accurate at checkout. Mobify Mobiles is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery (or expected delivery date). We will work with the shipping carrier to resolve the issue as quickly as possible.

Contact Us
If you have any questions about your order or shipping, please contact our support team at:
Email: dundas@mobifymobiles.ca

Thank you for shopping with Mobify Mobiles!